Community Guidelines

The goal of these guidelines is to help keep the Community Journal safe space for those who use it. We followed clinical and legal best practices to create them. The guidelines may evolve to meet our community’s needs in the future.

We will not feature responses that do not follow these guidelines. If you don’t follow them, we may suspend or deactivate your account.

Our Community Values

Safety
Keep journal responses on-topic and mindful of others to create a healthy space for everyone.

Authenticity
Every voice matters. Show up as your true self to help break down barriers and stigma.

Empowerment
Share your experiences to support others on their journey. Messages of hope and strength inspire our community.

Safety and Outreach

The Community Journal is a space to come together and support each other. It’s not a counseling service nor a route to reach us for technology issues, account issues, or feedback. Please do not use it to seek help.

If you need urgent emotional support, use these emergency resources. They are free, confidential, and available 24/7. For other help, email help@ableto.com.

Content Review Practices

Each time a new journal prompt is posted, we:

  • Review some, but not all public journal responses
  • Only feature responses that are on-topic, unique, and follow our Community Values
  • Do not monitor responses 24/7
  • Do not read any private journal responses

If we read a public response that we feel signals a potential emotional crisis, we will share emergency resources with the response’s author.

Response Guidelines

Journal responses should be on topic, mindful of others, and aligned with our values. Please do not publish inappropriate content in your public or private journal responses.

Inappropriate content includes, but is not limited to:

  • Offensive or irrelevant content
  • Disrespectful or derogatory remarks about another person
  • Racism, sexism, homophobia, sexually explicit or suggestive language, abuse, or otherwise discriminatory or objectionable content
  • Advice or content that could be damaging, unhelpful, or distressing to others
  • Swearing or offensive language
  • Anything nonsensical or irrelevant

Sales and promotions

  • External links
  • Promotion of personal beliefs in a way that is disrespectful of others
  • Advertisements for products, services, events, or research

Personal medical information

  • References to specific prescription medication names and/or dosages
  • Explicit mentions of height, weight, or body size

Mentions of physical harm

  • Anything that describes or encourages violence, suicide, or other activity that could endanger the safety or well-being of others
  • References to active suicidal thoughts or behaviors or self-harm

Personally identifiable information

  • Personal information such as full names, phone numbers, locations, postal or email addresses, or anything that encourages sharing such details